Are you having difficulty getting your site verified on Pinterest?
Are you receiving an error message, “API method not found“?
The problem could very well be a plugin conflict. Last night I did some troubleshooting for someone in a Facebook group. After checking everything I could possibly think of, I decided to check for a possible plugin conflict.
Well, sure enough there was. She had “Simply Instagram” installed and activated on her website. Simply Instagram has been a favorite Instagram plugin for a long time. As a matter of fact, it is currently installed on over 20,000 websites.
The issue here? The plugin hasn’t been updated and is now rendering an error message that states – “OAuthForbiddenException”, “error_message”: “You are not a sandbox user of this client”. This error means that the Simply Instagram plugin developer needs to update his API so that the plugin will “talk” between your website and Instagram. He has not performed this update and he hasn’t responded to anyone on the plugin support forum.
Now, you are probably asking, “What does this have to do with Pinterest?”
Evidently, if you have Simply Instagram activated on your website with an outdated API, it is interfering with Pinterest’s ability to make the connection to your website. Once Simply Instagram has been deactivated, the site verification process will continue and you will receive a confirmation.
This would also be true of any other plugin requiring an API update and they have not done so.
Rule of thumb…when troubleshooting, always deactivate ALL of your plugins and then activate them one at a time. This way you can narrow down the one causing the conflict. Even if you think one thing doesn’t have anything to do with the other – deactivate them all.
The good thing for the person I was helping…I already had an understanding of what was happening with Simply Instagram which made me have her deactivate that one first.
Just add the tag or upload the file. Log in to Pinterest, then use the link above to confirm everything. She said that should work. If not, you can contact Pinterest support Check out.